The design is amazing and everything through the app works great. I'm faster than everyone around me in Brussels since cars are all stuck in traffic and the others are struggling with the hills. The brakes are fast and the ride is effortless also thanks to having no gears. Delivery was in only a few days and customer support has been great with my minor problems.
My biggest issue is with the tires, I've had a flat on the first day. Another thing that could be improved is the paint, it's already chipping off the bike from leaning against the bike racks. I also wish Cowboy would sell more accessoires like their own kickstand.
In summary, it was a great purchase, and I'm happy to know that Cowboy can always support me may I run into an issue